Back to GuidesOnce you've accepted a request, this is where you'll assign a designer, submit your result, and respond to any rework requests.
Assign a designer
After accepting the request, assign a designer to handle the case.
You can change the assigned designer under Manage Participants in the request details.
Work on the case
Complete the work using the specified CAD tool and any notes provided.
If you have questions or need more details along the way, feel free to reach out to the Order Partner anytime through Chat.
Submit your result
Once the design is complete, go to the Current Status section on the right side of the request details page.
Drag and drop the completed files into the upload area, or click Select Files to attach them.
Once the files are uploaded, the request status will change to** Review** and await review by the Order Partner.
Respond to a rework request
If the Order Partner requests rework, review their notes along with the Chat.
Make the requested changes, then attach your updated files in the Current Status section the same way as before.
Confirm the request is complete
Once the Order Partner approves your submitted result, the request automatically moves to Completed — there's nothing further you need to do.
FAQ
Can we only assign a designer after accepting the request?
Yes — you'll be able to assign a designer once the request has been accepted.
Where can I find my Design Request Number?
Go to Design Requests, select the request, and you'll find the Design Request Number in the request details.
Can I edit or delete a message I sent to the Partner?
Yes — you're welcome to edit or delete any message you've sent.
Can we view our submitted files again after a request is completed?
Of course — go to Design Requests, select the completed request, and you'll find the details and your submitted files right there.
Can I communicate with the Partner while the request is in progress?
Yes — you can chat anytime through the Chat section on the request details page. For important instructions or changes, we'd recommend keeping them there so they're easy to reference later.