Back to GuidesWhen a new design request is assigned to you, you’ll be notified immediately through the inbox in the top-right corner. Take a look at the details, then choose to accept or decline.
Check your assigned requests
Check the inbox icon or Design Requests in the top navigation for newly assigned requests.
An admin or the system assigns each request to a suitable Design Partner based on the details you've registered under Organization settings → Additional info management — your available design tools, monthly capacity, and asking prices.
Review the request details
Select the request to review everything you'll need for the work: CAD tool, production items, scan files, and any notes.
Accept or decline
Once you've reviewed everything, select Accept or Decline.
If you Accept, you'll move on to assigning a designer to the case.
If you Decline, the request is automatically reassigned to another Design Partner team — there's nothing further you need to do.
FAQ
What determines which requests get assigned to us?
Assignment is based on the details you've registered under Organization settings → Additional info management — your available design tools, monthly capacity, and asking prices. We'd recommend keeping this information up to date.
Does declining a request affect us negatively?
Not at all — a declined request is simply reassigned to another Design Partner team automatically, and there's nothing else to worry about.